Please note, when you cancel a booking, the customer will automatically receive a cancellation email.
To cancel a booking
- Login to your dashboard [companyname].codexfit.com
- There are two ways you access cancellations:
- Open the customer's account and scroll to the bottom where you will find bookings. In the action dropdown on each booking, you'll find the option to cancel
- Open the visual timetable, navigate to the event and click on view event. On the event detail page, you'll see everyone with bookings and you can navigate to find that one particular customer's boking